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Info Level: Intermediate Presenter: Eli the Computer Guy Length of Class: 30 Minutes Tracks Data Recovery Prerequisites Students should have a solid understanding of how computers work, and should have experience troubleshooting and repairing Windows PCs. Purpose of Class This class introduces students to the concepts behind data recovery. Topics Covered Lost Passwords Corrupted Files Deleted Files Physical Damage Class Notes Password BIOS and Router type hardware can be reset manually Brute Force -- A piece of software that tries Username/ Password combinations at random until it finds the right ones. Find Password -- Some passwords are stored in a way that software can discover what they are Reset Password -- For Windows Operating Systems you can reset user passwords. Encrypted files will be unreadable File Corruption Easily fixed with $50 software Deletion Files are not actually deleted Recuva.com is a very good free tool Secure deletion makes files unrecoverable Stop using the computer if you accidentally delete a file. Physical Damage You need a clean room in order to fix a hard drive Expect to pay $1000-$3000 if hard drive physically dies Manufactures use different parts o the same model of hard drive Final Thoughts A good backup routine is the best bet

Info Level: Beginner Presenter: Eli the Computer Guy Course Length: 45 Minutes Tracks Security/ Data Integrity Prerequisites None Purpose of Class This class introduces you to the basic concepts of computer backups. Topics Covered Types of Backups Media Used for Backing Up Data Software Used to Backup Data Online Backup Technologies Advice for Maintaining Backup Procedures Class Notes Types of Backup Full -- backup everything Incremental -- backup everything since the last incremental backup Differential -- backup everything since the last Full backup Rsync -- backup the bits that have changed in the files Combined -- modern backup software uses a combination of techniques Formats of Backup Compressed Bare Metal -- allows you to recover not just files, but the entire operating system Readable Software Problems -- not all backup software is made the same Media Online FTP Hard Drive Tape CD or DVD Flash Drive /External Offsite Backup is a good idea, but no one ever does it. Software Microsoft's built in backup has a poor track record Server vs. Workstation -- The software is different and the Server backup software costs around $600-$1000 Add-ins -- You may need special add-ins for your backup software to backup Microsoft SQL databases or Exchange servers. Online Backup Solutions Only backup files, does not do a "bare metal" backup It can take a long time to backup or recover data Final Thoughts Check your log files Do a test recovery